Shipping Policy

We process orders within 3-5 business days. After dispatch, the estimated delivery time varies based on your location & the shipping method you choose.

Shipping Rates:

Free Shipping - We offer FREE shipping globally. 

Shipping Destinations:

We currently ship to all countries, cities and regions.

Tracking Your Order:

Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this to monitor your package’s progress via our official tracking portal here: korajewelry.com/pages/tracking

There are 2 main phases in order delivery. First it gets sent from us to the local facility nearest to you, of the 'last mile courier' that has been selected for your order. Then the last mile courier delivers it directly to your shipping address. We use multiple different last mile couriers which are selected based on the location of the customer, such as Aramex, Aus Post, USPS, FedEx, etc.

The tracking code we provide you can be used to track it every step of the way. If you specifically want the last mile courier tracking code, we can provide that for you too once it reaches the facility of the last mile courier. When you see in the tracking update that it has reached the last mile courier facility, just reach out to us and we will be happy to provide that for you! 

We have multiple locations both internationally and domestically where orders are shipped from, and that is dependent on both the location of the customer as well as the availability of the pieces ordered in that area, so sometimes orders come from further away if there is no available stock in the location closest to the customer.

Lost or Delayed Shipments:

If your order hasn’t arrived within 30 business days of shipment, please contact us so we can assist you. We are committed to getting your products to you on time! If you have any questions about shipping, feel free to reach out to us at: hello@korajewelry.com